Then exit out of the glitchy app by swiping it up. To do this, first enter the app carrousel by slowly swiping up from the bottom of your screen. By erasing the app from memory, you reset the cached data. Your device keeps recently-used apps active, which maintains their local caches. To perform a basic cache refresh on Android, clear an app from your phone’s recent memory. You can sometimes fix the problem by forcing the app to refresh its data from the cloud or the app’s original files, rather than the local storage. However, the locally stored information can also get glitchy, crashing the app. This lets you access the app more quickly the next time you pull it up. Many apps cache bits of data-like a friend’s recent status update or a menu icon-in your phone’s local storage. When a mobile app acts up, the culprit is often corrupted data. If several programs are misbehaving, you might be facing a larger problem with your computer or smartphone. However, make sure to double-check that your issues are related to one app in particular.

In this guide, we’ll walk you through the key steps you should take to make everything run smoothly again. When an app starts acting like this, it’s a huge inconvenience.īut there’s good news: Fixing crashing apps isn’t too difficult, whether you’re on Android, iOS, Windows, or macOS. You open it back up, only for the program to shut down again. You’re organizing your notes on the computer or chatting with friends on your smartphone when the app crashes. It was originally published on June 24, 2018.

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